- Senior Associate
- Assistant Manager
- Manager
- It Manager
- Engineer
- Operation Supervisor
- It Audit Manager
- Technical Account Manager
- Service Delivery Manager
- Senior Manager It Operation
- Senior Database Administrator
- Operation Manager
- Implementation Specialist
- It Service Management Analyst
- Administration Manager
Overview A Principal CSAM is a senior customer success leader responsible for driving strategic customer outcomes, accelerating cloud and AI adoption, and ensuring long-term customer health and value realization across enterprise accounts. The role acts as
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver
Job Description Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management
King Deux Search & Consulting is a specialized executive search firm that offers bespoke talent solutions for financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader
Overview As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks
The Job Assist business colleagues to define application system needs and identify business process improvement opportunity and perform system design through collecting, understanding and analysing user requirement, conducting feasibility studies, liaising and presenting findings and proposal to
A leading telecom solutions provider in Hong Kong is seeking an IT Service Desk Manager to oversee daily operations and ensure high user satisfaction. The role involves managing a team, driving developments in knowledge base processes,
Take part in the entire IT service management lifecycle on designing new and continuously review and improve existing end-to-end workflow and procedures Translate business requirements into technical solutions by defining project plan, designing service implementation workflow/process and
Client Description Company Description: A leading integrated telecom and IT system integration solutions provider in Hong Kong, Macau, and Mainland China. The company offers a wide range of services including fixed telecommunications, mobile services, and enterprise
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Responsibilities Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns Perform in-depth
Michael Page is a global recruitment partner connecting people and businesses with care, clarity, and expertise you can trust. With over 50 years of experience and a presence in more than 100 offices across 34 countries,
Lead enterprise-scale IT operations and ITIL governance Drive data centre excellence and critical infrastructure management About Our Client Our client is a leading innovation and technology organization in Hong Kong, dedicated to fostering a vibrant ecosystem for
About the Company Our client, a highly reputable and expanding technology solutions provider in Hong Kong, is seeking a dedicated SOC Team Lead to guide their front-line defence team. If you thrive in fast‑paced environments and
Responsibilities Lead IT asset life cycle management - oversee the deployment, maintenance, and disposal of IT assets to ensure efficiency and compliance Familiar with change management principles and practices, with proven ability to assist in communication
Job Title/ Category Technical Services Manager (Deskside Transformation) Number Of Vacancy 1 Relevant Field Technical Support Nature Contract Contract Period One-year contract Employer Business bank Location Base Hong Kong Work Outside Current Location N/A Monthly Salary
Organize project schedule and resources with customers, engineers, and third parties Participate in infrastructure design and its implementation Conduct research on new technology and deploy solutions Participate in presentation, demonstration and documentation on tender process and solutions
Client Service Lead (Associate Director) (IT Solutions) - IC Client Description Regional IT services and solutions provider Job Description Responsibilities Drive sales through a close partnership and co-creation with key clients and to ensure that what
Job Description Adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation etc.) Adhere to the expected service levels complying with service metrics such as Response and Resolution times.
Job Description Responsible for monitoring and responding to user tickets raised through ITSM tools Troubleshoot and escalation alerts that cannot be resolved to appropriate section Prioritize and handle service requests and incidents Progress issues and provide