At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because
IT Service Management Analyst Application Deadline: 17 August 2026 Department: Technology-CIO Employment Type: Permanent - Full Time Location: Hong Kong (SAR) Description About Mox Mox is built by and for the ones who aspire to live
Job Details: - Lead teams to effective service delivery based on ITIL process framework - Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service delivery. - Interact with multiple customers to understand Service
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver
Company Description Sopra Steria is a listed European technology leader specializing in Consulting, Digital Services, and Software. With over 51,000 employees worldwide across Europe, North America and Asia, the Group supports organizations in driving their digital
The Job Assist business colleagues to define business needs and identify business process improvement opportunities through collecting, understanding and analysing user requirements, conducting feasibility studies, liaising and presenting findings and proposals to business colleagues for comments and
The Job Partner with business colleagues to define business needs and identify business process improvement opportunities through collecting, understanding and analysing user requirements, conducting feasibility studies, liaising, and presenting findings and proposals to business colleagues for comments
Position Summary We are seeking a committed and skilled Security Officer to join our 7x24 shift operations team, responsible for evaluating, inspect and review all security control, including equipment log, physical environment as well as operation
Manulife is seeking a Software Engineer (12 Months) in the Asia Systems and Platform Services Team to support HK Retirement systems. The successful applicant will be involved with systems and application support of solutions that conform
Overview The Manager, IT Operations is responsible for managing the day-to-day IT support and service delivery for MUFG Pension & Market Services in Hong Kong, including infrastructure, end-user support, application support, and DevOps support activities. The
Mandatory Reference Checking Scheme (“MRC”) for Hong Kong The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information
A leading telecom solutions provider in Hong Kong is seeking an IT Service Desk Manager to oversee daily operations and ensure high user satisfaction. The role involves managing a team, driving developments in knowledge base processes,
Client Description Company Description: A leading integrated telecom and IT system integration solutions provider in Hong Kong, Macau, and Mainland China. The company offers a wide range of services including fixed telecommunications, mobile services, and enterprise
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Responsibilities Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns Perform in-depth
A consulting firm in Hong Kong is seeking a Service Support Analyst. In this role, youll assist in IT Service Management, focusing on incident management and data analysis. Ideal candidates have tertiary qualifications and at least
Take part in the entire IT service management lifecycle on designing new and continuously review and improve existing end-to-end workflow and procedures Translate business requirements into technical solutions by defining project plan, designing service implementation workflow/process and
As a Solution Architect, you will play a pivotal role in designing and implementing technology solutions that align with business objectives. This position requires a deep understanding of the Technology & Telecoms industry and a strong
This is a fixed-term contract position of minimum 3 years with possibility for renewal subject to organization need and individual performance. Responsibilities Understand the latest trends of technology, consider the potential opportunities and impact to the
Location Hong Kong Roles and Responsibilities Service Delivery Oversight Act as Infosys’s primary point of contact for all operations for client Ensure seamless, 24×7 global support across Service Desk, Field Support, Collaboration Services Achieve or exceed
Job Summary: The Technology Service Operations (TSO) covers services management processes including Incident Management, Problem Management, Change Management, Asset Management, Configuration Management Database, Production Account Management, Identity Governance and Administration. Relevant knowledge in these disciplines is