The Compliance Manager will be responsible for daily compliance operations and building a regulatory compliance system. The role reports to the Head of Risk and Legal Compliance and is based in Hong Kong. Key responsibilities Execute
Responsibilities Manage customer experience, improving & optimizing customers’ interactions with business Manage Net Promoter Score within the department, driving relevant teams to address customers’ voice and enhancing customer experience Handle high impact complaints received from customers or
WHO WE ARE: As Singapores longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide
Manage customer experience, improving & optimizing customers’ interactions with business Manage Net Promoter Score within the department, driving relevant teams to address customers’ voice and enhancing customer experience Handle high impact complaints received from customers or referred