豐澤創立於一九七五年,為屈臣氏集團的零售業務之一。豐澤現時有逾七十家分店遍佈全港澳,僱用員工超過一千名。在過去的四十多年來,豐澤在香港人心目中是忠誠可靠的象徵,並曾獲得多項顧客服務獎項,為品牌樹立了優良聲譽。 作爲電子產品及家庭電器零售市場上的領導者,豐澤致力不斷創新,並為顧客引進更精彩的購物新體驗。近年,豐澤推出不同的概念及產品專區,配合顧客對生活及品味的追求,包括搜羅本地原創及全球各地熱門智能產品的TechLife概念店、集合多元化型格家電的Premium Living專區、GameZ電競產品體驗專區、Home Auto智能家居專區、Beauty Lab高端電子美容專區,以及提供全面電訊服務3香港-豐澤店中店。 此外,豐澤亦設立Pro-Team,為顧客提供專業的售後支援服務。擁有豐富經驗的Pro-team專員會透過「1對1實戰指導」及「功能體驗工作坊」,協助顧客掌握不同產品的功能和應用。 The Job : Handle customers’ enquiries & complaints through phone, email, and instant messaging tools Follow up with pre-sales & post-sales service issues that include but not limited to promotions, products,
Handle and follow up on account opening requirements for clients (including corporate and institutional) Responsibilities Perform institutional account opening and document checking according to the internal guidelines and ensure full compliance under rules and regulations Handle
香港幸福生活服務有限公司,自2006年起立足香港並服務於內地客戶,涉足赴港移民、醫療健康、樓市房產、教育成長、保險理財等多個領域。幸福生活承載了內地高凈值人士來港生活的美好願望,根據客戶背景、需要和預算,度身訂制最合適的解決方案。 職責: 負責規劃和執行公司的業務發展項目,針對國內中高淨值人士提供香港各類專業服務 確定並啟動其一項業務,服務範疇包括但不限於:移民、教育、醫療、地產、秘書服務、深港客運、理財、會籍、家政、法律等 與香港銷售客服和國內推廣等職能團隊協調,緊密合作以實現銷售目標 負責開拓和發展内地移民及商業顧問市場,建立並擴大客戶群 支持公司其他業務發展項目和市場戰略的實施 制定系統性的方法收集、管理、銷售、客戶數據 具備對市場趨勢和公司客戶數據庫的深度分析能力 與服務提供商和業務合作夥伴進行合作談判 要求: 市場營銷、廣告、工商管理、傳播、教育、醫療、等相關專業本科或以上學歷 3-5年市場營銷或其他相關領域的工作經驗 能自發及獨立地工作,與各級團隊成員協作 具備豐富的香港和國內市場營銷和服務行業經驗 善於人際溝通和數據分析 富有創意、邏輯性強且注重細節 有服務行業經驗(如房地產、移民、留學、醫療服務等)、從事加盟或有創業經驗者將被優先考慮 工作經驗較淺者可被考慮為業務拓展主任 公司福利: 雙糧 每月表現獎金 介紹新人獎金 銀行假期 有薪年假 醫療及牙科福利 良好晉升機會 公司網站:https://hkfamily.com.hk/ 有意者請點擊「Apply now」發送個人履歷表 (包括期望薪金及可上班日期)。 所有收集到的個人資料將嚴格保密,並僅用於招聘相關的用途。...
Your role Design and implement Quality Assurance scheme to maintain service standard Develop and deliver training programs to new and existing employees of online shopping business Generate training initiatives through analysis on Mystery Shopper Program (MSP), Net Promoter
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Company Description: Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong. As the registered Employment Agency under the Employment Ordinance, our services includes all levels of
Company Description: Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong. As the registered Employment Agency under the Employment Ordinance, our services includes all levels of
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