Customer Service Officer (CD-CSO)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Customer Service Officer (CD-CSO) Duties Provide face-to-face services at Customer Service Centres Handle customer enquires on products, billings, repair and rental services, etc Cross-sell and promote products and services ...Notes are only visible to you.
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Customer Service Officer, Call Centre (CD-CCO)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Customer Service Officer, Call Centre (CD-CCO) Duties Responsible for handling corporate / English speaking customers Handle telephone & email enquiries and resolve customers' complaint in a professional manner Provide good after-sales ...Notes are only visible to you.
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Training Officer, Customer Service (CD-TO, CS)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Training Officer, Customer Service (CD-TO, CS) Duties To conduct training (presentation & Live demo) to customers on handsets and services related features To plan and design training materials / schedule to suit for customers ...Notes are only visible to you.
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Administration Assistant (CD-AA)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Administration Assistant (CD-AA) Duties Provide clerical and administrative support at Retail Stores or Customer Services Centres Handle telephone enquiries Conduct customers' phone survey Requirements F.5 or above with minimum 1-2 years' ...Notes are only visible to you.
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Senior Customer Care Officer, Complaint Handling (CD-SrCCO-...
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Senior Customer Care Officer, Complaint Handling (CD-SrCCO-Cust Comm) Duties Handle customer feedback & complaints in written/verbal format Conduct case investigation Establish good customer relationship by providing professional ...Notes are only visible to you.
Customer Communication Officer, Digital Communication (CD-C...
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Customer Communication Officer, Digital Communication (CD-CCO-DigCom) Duties Handle and answer customer enquires on social media Follow up and investigate customer complaints and ensure complaints are settled with satisfactory closure on the Wall Report and ...Notes are only visible to you.
ICT Elite Incubation Program - Trainee (EO-EIT-021211)
Smartone Vodafone (Hong Kong)
ENGINEERING & OPERATIONS ICT Elite Incubation Program - Trainee () Duties One year job rotation in different engineering functions to provide support in mobile network planning, radio optimization and measurement, network operations & maintenance as well ...Notes are only visible to you.
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Engineer, Transmission Systems Operation (EO-PTN-TSO)
Smartone Vodafone (Hong Kong)
ENGINEERING & OPERATIONS Engineer, Transmission Systems Operation (EO-PTN-TSO) Duties Operation and management of a transport network for core/access mobile network Network acceptance, cutover, system/network upgrade/patching Day-to-day provisioning/maintenance ...Notes are only visible to you.
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Sales Executive, Retail Store (CD-SE)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Sales Executive, Retail Store (CD-SE) Duties Provide courteous sales & customer service to walk-in customers at retail store Answer enquiries from walk-in customers on product, services & charges etc Requirements Possess ...Notes are only visible to you.
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Cashier (CD-CAS)
Smartone Vodafone (Hong Kong)
CUSTOMERS DIVISION Cashier (CD-CAS) Duties Perform cashier duties at various retail stores Requirements F.5 with 1-2 years' relevant experience in service industry Experience in Teller will also be considered Knowledge of PC operation Fair English ...Notes are only visible to you.
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